Privacy Policy
Last updated: March 15, 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you create an account
- Payment information when you make a purchase
- Support communications and feedback
- License activation and usage data
2. How We Use Your Information
We use the information we collect to:
- Process your purchases and manage your licenses
- Provide customer support and respond to inquiries
- Send you product updates and important notices
- Improve our products and services
- Detect and prevent fraud or abuse
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. Your data is stored securely using industry-standard encryption and security practices. However, no method of transmission over the internet is 100% secure.
4. Third-Party Services
We use trusted third-party services to help operate our business:
- Payment processing (Stripe)
- Email communications
- Analytics and performance monitoring
- Customer support tools
These services have access to your information only to perform tasks on our behalf and are obligated to protect your information.
5. Cookies
We use cookies and similar tracking technologies to improve your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data in a portable format
7. GDPR Compliance
We are committed to compliance with the General Data Protection Regulation (GDPR) for users in the European Union. We process personal data lawfully, fairly, and transparently, and only for specified, explicit, and legitimate purposes.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact for Privacy Concerns
If you have questions or concerns about our privacy practices, please contact us at:
Email: privacy@printjones.com